Return and Refund Policy
Thank you for shopping with us at Sehar collection . We strive to ensure your satisfaction with every purchase. Below is our straightforward return and refund policy:
Returns
If for any reason you are not completely satisfied with your purchase, you may return it within 7 days of delivery for a full refund or exchange. Please ensure that the item is unused and in its original packaging. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable amount of time.
Exceptions
Certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged upon arrival. Additionally, we cannot accept returns on perishable goods or items that have been used or altered after purchase. Additionally whether a return or refund is possible or not will be discussed with the costumer keeping in mind the situation.
Please note that shipping costs associated with the original purchase are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund unless the return is due to a defect or error on our part.
Contact Us
If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact us. Our dedicated customer service team is here to assist you and ensure that your shopping experience with us is positive and hassle-free.
Thank you for choosing Sehar collection . We appreciate your patience!